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  • What is Microblading?
    Microblading is a form of cosmetic tattoo, whereby we create realistic hair strokes using a micro-blade disposable hand tool (not machine) which is made up of different configurations of very fine needles, which look like blade (hence the name micro-blade). Pigment is deposited via the micro-blade into the upper dermis of the skin, for each hand drawn stroke. The aim is to follow your natural hair growth pattern, to seamlessly blend it with what you already have there and enhance and even out shape. Microblading is completed over two appointments spaced 6-8 weeks apart. The second appointment is a complementary touch up appointment where small adjustments can made and hairstrokes where needed are given a colour boost. Microblading is not suitable for everyone. Microblading will heal best on young healthy, dry/normal skin. Oily, mature or thinner skin types would be best suited to machine method cosmetic brow enhancements, like Ombrè, Powder or Combination. Health and medical conditions may affect suitability for this treatment.
  • What is Ombrè / Powder Brows?
    Ombré brows are a form of cosmetic tattoo. Using a super fine needle and digital machine we implant pigment into the upper dermal layer of the skin. The ombré effect is very soft at the front of the brow and gradually becoming denser in colour build up as we move through the brow towards the tail section. Ombrè brows can be soft and powdery or bolder in colour depending on your own personal preference. It is sometimes referred to as a ‘make up’ look (I like to think of it as that just tinted skin stain) and requires a top up every 18 months to 3 years. Ombrè Brows are completed over two appointments spaced 6-12 weeks apart. The second appointment is a complementary touch up appointment where small adjustments can made and colour boost areas that may need it. Ombrè Brows is suitable for most clients. Ombrè Brows will heal best on young healthy, dry/normal skin. Ombré / Powder & Combination Brows are best for oily, mature thicker or thinner skin types. Health and medical conditions may affect suitability for this treatment.
  • What are Combination brows?
    Combination brows are typically created with hairstrokes at the front of the brow, blending into the pixelated powder finish throughout the rest of the brow, using the same techniques as an Ombrè brow with hairstrokes placed at the front for a natural and fluffy look.
  • What is Lip Blush?
    Lip blush is the process of implanting pigment within the lip tissue to enhance the colour and shape. Lip Blush can enhance the beauty of the natural lip colour, correct asymmetry, and add fullness and definition. Ageing can cause the lips to lose their natural density of colour and shape, particularly around the vermillion border. Regular use of dermal lip fillers can also affect the appearance of the lip colour. With this treatment, it is possible to correct the fading colour of lips and restore the shape, giving the appearance of fuller lips (without the filler). Results can be customised for every client, whether it be a light wash of colour or a more vibrant result.
  • Does Microblading/Ombre/Powder Brows hurt?
    Everybody’s pain threshold will differ, but for the most part these procedures don’t hurt, you may feel a slight scratch. But will client permission we can apply some numbing product to the area. Honestly most of my clients fall asleep during the procedures.
  • Does Lip Blush Hurt?
    Everybody’s pain threshold will differ, but for the most part these procedures don’t hurt, you may feel a slight scratch. But will client permission we can apply some numbing product to the area. The lips may feel dry and chapped towards the end. Honestly most of my clients fall asleep during the procedures.
  • Do I need to pay a deposit?
    Yes, a £50 non-refundable booking fee is required to secure your appointment. This amount will be deducted from the total due on the day of treatment.
  • What’s your cancellation policy?
    I require 48 hours’ notice for any changes or cancelation. Any changes made outside of the timeframe will forfeit your £50 booking fee.
  • I’ve had my brows or lips tattooed before can you work over them?
    This will be assessed on a case-by-case basis, it is not always possie to work over old pigment that is still sat in the skin. Sometimes removal is required first before creating your new brows. Book in for a free ‘PMU Consultation’ and I can assess an advise.
  • Can I still go to the gym after I’ve had my brows/lips tattooed?
    No, you can’t, not for the first 7-10 days. It’s important that you follow the aftercare to the letter, this will give you the very best long term healed results.
  • How long will my Permanent Cosmetics last?
    Cosmetic tattooing is designed to fade over time. Factors such as skin type, lifestyle, age, metabolism, medications, and pigment colour affect the longevity of the tattoo. The sun and some kinds of lighting (tanning beds) can affect the rate at which these pigments are broken down. To take care of your brows follow the aftercare instructions and touch-up your brows every 12-18 months (as needed). Touch-ups are normal and expected for Permanent Cosmetics. Please note that results vary and CANNOT be guaranteed due to the nature of skin as it heals. A follow-up appointment is recommended at 4-8 weeks where we can assess your pigment retention and make any changes necessary.
  • What factors will affect my Permanent Cosmetics treatment?
    Oly Skin: Increased oil production can cause hairstrokes to blur and heal lighter and powdery. Smoking: Smokers may notice that their Semi-Permanent Cosmetics will fade faster. Anaemia and iron deficiency: Your body will absorb these iron based pigments more quickly. Sun exposure: Increased exposure to the sun will cause premature fading. You will want to use a special sunscreen for your Semi-Permanent. Age and metabolism. The Faster your metabolism the faster the pigment will fade. Bleeding during the procedure: Excessive bleeding during your procedure will greatly affect how your body retains pigment. While this is not entirely in our control, it is important that you follow before care instructions to help minimize bleeding. This includes avoiding blood thinning medications, alcohol, and caffeine 24 hours before your procedure.
  • You cannot have a permanent cosmetics treatment if you are:
    Pregnant/breastfeeding. Are currently using Accutane or have used Accutane within the past year. Have a freshly tanned/sunburned face. Are on blood thinning medications or antibiotics. Have Rosacea. Are currently undergoing cancer treatment. Must be off Chemo or Radiation for 6 months.
  • How should I prepare for my appointment?
    If you have reference pictures, please feel free to bring these to your appointment. Along with the pencil or powder you are currently using. If you tint your brows, you will want to do so 72 hours before your appointment. You must not use Retinol, retinoids, Retin-A (Anti-aging creams) 2 weeks before or after the procedure. You will need to avoid water for 7 -10 days after! This includes excessive sweating, pools, lakes, salt water, and extreme sun exposure, so plan your holidays accordingly! No Botox, fillers, Microdermabrasion, chemical peels or anything of the like for at least 2 weeks prior to your procedure, and two weeks after.
  • Avoid the following prior to your Cosmetic Make Up procedure.
    Doing any of the following prior to your appointment, can make you bleed more during your appointment and will have a negative impact on your healing and long term healed result. Do not work out the day of your appointment. You should not take any medications that may thin your blood (i.e., Aspirin, Ibuprofen) 72 hours before or immediately after your procedure. void caffeine for 12 hours before your procedure. (Caffeine increases blood flow and will affect your healed results).
  • What’s the difference between HD Brows, Hybrid Brows and Lamination?
    All three of these brow maintenance services include, brow design, map, tint/dye, thread tweeze and finish. HD Brows are created using a tint, this is a semi-permanent dye, that effectively washes out of the brow hairs at around week 3 post treatment. It leaves very little skin stain beneath the brow hairs. Hybrid Brows are created using a Dye, which is designed to leave a skin stain beneath the brow hairs for 7-10 days and the brow hairs for around 7 weeks, think of it like a permanent dye which grows out rather than washes out. Brow Lamination is created using chemical products, which break down the bonds of the hair, which us allows us to reposition them into a fluffier, sweeping position. This chemical process makes the brows hairs softer and pliable; they will lay flatter to the skin. This treatment leaves you with easy to style brows with or without brow products to set them.
  • How Long should I leave my brow hairs to grow before booking in with you?
    3-4 weeks of brow hair regrowth will give us more to work with. Do not tweeze before you come for you appointment or in-between appointments.
  • How do I book in with you?
    All appointments are booked in online via my booking platform, this can be accessed by clicking in the ‘Book’ button here on the website or via he links on my Instagram and Facebook pages. You will be required to secure your appointment with a credit/debit card. No money is debited from your card unless you violate the booking T&C’s.
  • How do I pay for my service with you?
    You will pay on the day of your treatment with cash or via card payment.
  • What is your booking TC’S?
    Failure to attend your appointment or cancellation with less than 48 hours’ notice will incur a 50% charge of the total booking cost.
  • Do I have to pay a booking fee?
    £50 non-refundable booking fee is required for all Permanent Cosmetics Appointments. The £50 will deducted from the total amount due on the day of your treatment.
  • Do I have to have a patch test?
    Yes, you do, even if you’ve had the same service elsewhere, if you are a new client, or it’s been more than 6 months since I last you, you will need to have a patch test with me. It’s a 5 min appointment and ensures we are keeping you and myself safe from any possible reactions to the products used. It’s important to note that if you have a change in your medical history or medication, you should contact me, as we may need to repatch test you.
  • Do you offer payment plans?
    Yes, we currently use Clearpay. This can be used for treatments prices £100 and over. Clearpay is spilt 3 payments across 6 weeks. You will be required to download the clearpay app to your phone, apply from credit and then pay via your digital clearpay card. *your credit agreement is with clearpay not Caroline Neville Browetics.
  • What is Clearpay?
    Clearpay is a finance intermediary which allows you to pay for your service with Caroline Neville Brow Cosmetics upfront but spread the cost over 4 instalments with Clearpay. ​ Your finance agreement is with Clearpay not me. ​ There is a free downloadable app where you can apply for the short term finance, once approved your will be issued with a digital Clearpay Card which can be kept in your phone wallet (a bit like apple Pay) and you will use that to pay for your desired treatment. ​ Clearpay is only accepted by Caroline Neville Brow Cosmetics for services which cost £100 or over.
  • What is a booking fee?
    A booking fee is a non refundable monetary amount usually 30% of the service amount. The booking fee secures your appointment and the time needed to complete your treatment. ​ Booking fees can only be transferred over to a new appointment date and time where 48 hours notice is given. ​ Less than 48 hours notice for any reason will forfeit your booking fee.
  • Lip Blush Pre Treatment
    30 DAYS BEFORE PROCEDURE: - Avoid Botox and fillers around the lip area. - Avoid Glycolic acid, chemical peels, and laser treatments on the face - Avoid Retinols and anti-aging creams eg. Retin 2 WEEKS BEFORE PROCEDURE: - Avoid all facials, bleaching treatments, or waxing around the lip area - Avoid extensive sun exposure and sunburn on the face 1 WEEK BEFORE PROCEDURE: - Avoid taking blood thinning medication (asprin etc) If you take prescribed Medications which thin the blood please consult your doctor before stopping these medications. - Keep your lips well hydrated with a good lip balm - If you have been prone to any type of cold sores (herpes simplex virus) or you may have the herpes simplex virus that lies dormant in your system, this procedure could cause an outbreak. It is recommended that you take a course of anti viral medications 5 days prior and 5 days after this procedure to lessen the risk of an outbreak. 1-3 DAYS BEFORE YOUR PROCEDURE: - NO alcohol - NO Caffeine - Gently exfoliate your lips 2 days prior to your procedure, 2x/day (you could use sugar and coconut oil mixture for a natural exfoliate) - Stay hydrated and drink plenty of water (the first sign of dehydration is dry lips) DAY OF PROCEDURE: - NO Caffeine - NO Intense Exercise
  • Lip Blush - Aftercare
    THE FOLLOWING MUST BE AVOIDED FOR 14 DAYS POST PROCEDURE Increased Sweating, Practicing Sports, Swimming, Hot Bath/Sauna/Jacuzzi, Sun tanning or Sun beds. exposure to UV/UVA Rays or chemicals asthey have been known to cause a shift in colour and premature fading. Any laser or chemical treatments or peels, and/or any creams containing Retin A or Gylcolic acid on the treatment area. Touching the treatment area except when applying the post care ointment (with CLEAN fingers or a cotton swab) NO picking, peeling, scratching, biting or over licking the area - Failure to adhere to this will result in loss of pigment and scarring. Drinking alcohol - as it can lead to slow healing wounds. Driving in open air vehicles such as convertibles, boats, bicycles or motorcycles. WHAT TO EXPECT DURING HEALING DAY1 For 4 hr post treatment, blot your LIPS with a clean cotton pad or sterile gauze to remove any clear lymph fluid and blood. They will feel tender, dry and chapped and may be swollen and brighter in appearance. After 4 hours begin applying the aftercare balm - continue to apply when needed to ensure the lips remain moist constantly. NO kissing, rubbing or friction on the treatment area. DAY 1 - 3 Apply aftercare balm on lips several times a day . Keep lips moist at all times. AVOID spicy and heavily seasoned foods and drink with a STRAW. After every meal gently rinse the area and pat dry, then reapply ointment DAY 4-7 Between these days lips will begin and end the process of peeling and colour will lighten by 30-50%. DO NOT pick or rub your lips and let the peeling happen naturally. Continue keeping your lips moist. WEEK 2 Lips are done peeling, colour is light, You may return to normal routines. Lips will continue to heal for up to 6 weeks. Every week more colour will surface, its important to continue keeping lips moist to get the best colour at the end of the healing phase. WEEK 6-8 Your lips are healed and you're feeling unstoppable!!! Just add some lip gloss and go! In most cases it requires 2 treatments to complete the lip blush transformation.
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